車間作業(yè)，班組長接檢驗員“派工單”后，安排好維修工作業(yè)。

For workshop operation, the team leader shall arrange the maintenance work after receiving the inspector's "work order".

核對車輛信息：修車單位相關(guān)信息如車牌號，底盤號，進(jìn)出廠時間等，記得要防止結(jié)算錯誤。

Check the vehicle information: the relevant information of the repair unit, such as the license plate number, chassis number, and the time of entering and leaving the factory, remember to prevent the settlement error.

里程數(shù)：汽車故障比較嚴(yán)重的時候可能要把車子留在修理廠一陣子，這個時候就要記住里程數(shù)，要防止不安分的修車師傅，把車子開出去玩耍，一般修車，及時加上一些試車的項目更遠(yuǎn)也不要超過20公里。

Mileage: When the car has a serious fault, you may have to leave the car in the repair shop for a while. At this time, you should remember the mileage. You should prevent the restless repair technician from driving the car out to play. Generally, when repairing the car, add some test items in time, and the farthest distance should not exceed 20 kilometers.

看維修項目：濟南哪里修奧迪比較專業(yè)廠家認(rèn)為，維修的時候可以理解哪些維修保養(yǎng)操作，如果沒有超出開始和汽車服務(wù)約定的項目，可以問問汽車服務(wù)顧問和修車師傅。

Look at the repair items: where is the Audi repair in Jinan? The manufacturer thinks that it can understand the repair and maintenance operations during the repair. If it does not exceed the items agreed with the car service at the beginning, you can ask the car service consultant and the car repair technician.

把多余機油帶走：買機油的時候很難買到合適的量，比如買了5升的油不需要那么多，多余的可以盡量帶走。

Take away the extra oil: It is difficult to buy the right amount of oil when buying it. For example, it is not necessary to buy 5 liters of oil. Take away the extra oil as much as possible.

要會看維修結(jié)算單：要先仔細(xì)看結(jié)算清單上的內(nèi)容再簽字，如果出現(xiàn)維修費用，可以用單據(jù)作為憑證。

Be familiar with the repair settlement document: carefully read the contents of the settlement list before signing. If there are repair costs, you can use the document as a voucher.

用好車輛免檢項目：4S店鋪和連鎖店會有免費檢測的項目，周期性的做一些車況檢查很必要。

Make good use of vehicle inspection exemption items: 4S stores and chain stores will have free inspection items. It is necessary to do some vehicle condition inspection periodically.

維修工在施工過程中發(fā)現(xiàn)問題，急需增加的維修項目，要及時向檢驗員匯報；維修工領(lǐng)用配件需征得檢驗員同意，由檢驗員開具用料批條到倉庫領(lǐng)用。

The maintenance personnel shall report to the inspector in time the problems found in the construction process and the maintenance items urgently needed to be added; The maintenance personnel shall obtain the approval of the inspector before receiving the parts, and the inspector shall issue the material approval note to the warehouse for receiving.

檢驗員在整個維修過程中要實施質(zhì)量跟蹤，協(xié)助維修工解決處理技術(shù)難題，對需要增加的維修項目及時與業(yè)務(wù)部聯(lián)系并確認(rèn)，再落實維修。

The inspector shall implement quality tracking during the whole maintenance process, assist the maintenance workers in solving technical problems, timely contact and confirm the maintenance items that need to be added, and then implement the maintenance.

在診斷和維修中，有可能會發(fā)現(xiàn)一些出乎意料的服務(wù)項目。發(fā)生這種情況時，服務(wù)接待須和客戶聯(lián)系，討論對所要執(zhí)行的工作和交車時間的改動。服務(wù)接待此時應(yīng)表現(xiàn)出坦率和真誠的態(tài)度，以使客戶確信追加這一工作是必須的，避免客戶產(chǎn)生疑慮。更多相關(guān)維修內(nèi)容就來我們網(wǎng)站http://www.tbyt.com.cn咨詢吧！

During diagnosis and maintenance, some unexpected service items may be found. When this happens, the service receptionist must contact the customer to discuss the changes to the work to be performed and the delivery time. The service reception should show a frank and sincere attitude at this time, so as to convince the customer that the additional work is necessary and avoid the customer's doubts. For more relevant maintenance content, please visit our website http://www.tbyt.com.cn Ask!